Showing posts with label viral marketing. Show all posts
Showing posts with label viral marketing. Show all posts

World Wide Rave: Creating Triggers that Get Millions of People to Spread Your Ideas and Share Your Stories Review

World Wide Rave: Creating Triggers that Get Millions of People to Spread Your Ideas and Share Your Stories
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World Wide Rave: Creating Triggers that Get Millions of People to Spread Your Ideas and Share Your Stories ReviewLet me just begin this review of David Meerman Scott's "World Wide Rave" by saying that I admire and respect the innovative concepts that David teaches.
If you are in marketing or communications or public relations or, especially, the leader of an organization, today's world has gotten to be too competitive, too fast-moving, and too smart for you to cling to many of the tired old tenets of traditional outreach. You must ignore the old rules of advertising and PR, David writes ... and I agree completely. Success comes from people wanting to share the more credible information and stories they hear about you with their friends and colleagues. Conventional wisdom, as it is applied to marketing and promotion, is broken and far less effective in today's online world.
"World Wide Rave" is, I believe, one of the most important books about marketing in the Internet Era that I have read. The author is a man with deep credentials and perspective, and who, himself, has created world wide rave for his new approaches and ideas to marketing, and for his books.
David explains that we must "lose control," that we must understand that creating visibility in today's online world means releasing control of old approaches, like promoting messages, and capturing sales leads. The old PR agency idea of counting press clips is antiquated and silly in today's world. We can measure success but no longer through outdated business school Return on Investment (ROI) calculators.
Nobody cares about your organization or your products, David writes. What people care about are themselves and ways to solve their own problems. In order to have people talk about you and your ideas, he writes, you must resist the old urge to sell or hype your products and services. Today's style is rather one of finding "triggers" that stimulate attention and harness the power of the digital revolution. Rave is finding ways to get people talking about you.
"World Wide Rave" is filled with practical examples and guidance on how anyone can create world wide buzz about their organization or products or themselves. And, the best part is that we are living in an age when we have the ability to create rave ... or, a splash of significant awareness ... at little or no cost.
As an author and journalist, myself, who has studied and consulted on evolving trends of image-making and getting attention for many years, I would rank David Meerman Scott's "World Wide Rave" as one of the distinctive, trend-setting works, in the same category as Blanchard's "The One Minute Manager," and Beckwith's "Selling the Invisible."
After reading the 194 pages, I sat back, and thought, Wow!"World Wide Rave: Creating Triggers that Get Millions of People to Spread Your Ideas and Share Your Stories Overview

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Real-Time Marketing and PR: How to Instantly Engage Your Market, Connect with Customers, and Create Products that Grow Your Business Now Review

Real-Time Marketing and PR: How to Instantly Engage Your Market, Connect with Customers, and Create Products that Grow Your Business Now
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Real-Time Marketing and PR: How to Instantly Engage Your Market, Connect with Customers, and Create Products that Grow Your Business Now ReviewPeter Drucker, who Jack Welch called "the greatest management thinker of the last century," suggested that businesspeople have clear answers to the following three questions:
1. What is your business?
2. Who is your customer?
3. What does your customer consider value?
In "Real-Time Marketing & PR," bestselling author David Meerman Scott urges businesspeople to consider a fourth question:
"How can you deliver value faster?"
With changes brought on by the internet and other forms of technology, the concept of delivering value faster has become, for many, a governing competitive advantage.
In this new effort, Scott (who, in full disclosure, is a client and friend) tells the stories of people and organizations that have acted on real-time opportunities, or have built cultures based on delivering value at breakneck speed.
Scott writes, for instance, about how TMZ and Politico regularly scoop larger news sources, because TMZ and Politico operate on a model that focuses almost exclusively on "breaking news and instant analysis." He tells us, too, about how ClickSquared gets better open-rates and more upsells when the emails they send are triggered by what's happening to recipients in the moment. Also, in an in depth analysis of the "United Breaks Guitars" story, he discusses how Taylor Guitars and Calton Cases grabbed attention for their brands by taking prompt action on a piece of the whole.
If you've read other books by Scott, you know he provides readers with plenty of tactics. This book is no different. In it, you'll learn about using social media, crowdsourcing, videos, mobile devices, media alerts, communications guidelines, and other tools, which will speed up the way you collect and act upon information.
The book's greatest service, however, isn't in its tactics. Instead, it's in helping readers develop a "now" mindset - one that will help them take action in a situation as it's happening -- when acting matters most.
Once you read Scott's sage counsel and entertaining stories, you'll likely see your business environment in new ways. With speed as a lens, you'll spot opportunities and take action with a swiftness that may surprise you.Real-Time Marketing and PR: How to Instantly Engage Your Market, Connect with Customers, and Create Products that Grow Your Business Now Overview

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The Word of Mouse: New Age of Networked Media Review

The Word of Mouse: New Age of Networked Media
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The Word of Mouse: New Age of Networked Media ReviewAs more and more devices develop networking capabilities, from computers to games, mobile phones, television and household appliances, the network idea is ever expanded: but how does programming expand with it, to create a flow through the network. Jim Banister is a veteran industry media executive working with big companies such as Disney and Time Warner: his survey analyzes the success stories of internet companies which have become models for networking, outlines the potentials of networked media, and tells businesses how to tap into this potential. Word Of Mouse: The New Age Of Networked Media is a very highly recommended and intriguing survey of evolving programming - and its potentials.
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Digital Impact: The Two Secrets to Online Marketing Success Review

Digital Impact: The Two Secrets to Online Marketing Success
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Digital Impact: The Two Secrets to Online Marketing Success ReviewGenerally, I do not think much of books touting an "x" number of solutions, and less so those claiming access to secrets or arcane knowledge. But my quick flip to the introduction on page 4 grabbed my curiosity and I read it all. No regrets. Overall, an easy read, infused with several empirical datasets...(No surprise here, Ramsey has access to all eMarketer's stats anyways).
Quite impressed with the broad scope and the well thought-out perspective on effective digital advertising. I know from experience that articulating a "universal theory" of digital measurement is not an easy feat, even for experienced analytics professionals. But this book made a commendable attempt. With this strong opening on analytics and content established in the first couple of chapters, the book proceeded to weave the concepts into its discussion of the common channels any digital marketer strives to harness today--display, email, search, mobile, and video.
Audience new to or interested in digital analytics or digital marketing should find this book educating (and entertaining in certain respects), providing a good foundation for understanding other content they may encounter on the several good blogs and articles out there. The advanced digital analytics or strategy professional will find the book refreshing and will certainly pick up additional perspective that will serve him/her well as we all navigate this highly dynamic digital space.Digital Impact: The Two Secrets to Online Marketing Success Overview

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The Business of Influence: Reframing Marketing and PR for the Digital Age Review

The Business of Influence: Reframing Marketing and PR for the Digital Age
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The Business of Influence: Reframing Marketing and PR for the Digital Age ReviewPhilip Sheldrake's book on influence is one of the most rewarding reads I've had this year. It's not for the faint hearted and requires concentration as it is simply JAM packed full of nuggets of wisdom and insight. In fact, I think this book will become a reference book for me over the next 6 months. I love the way that Philip tries to help people in my industry align activity and tactics to real business value and insight. I think he provides a thought provoking framework to help shape how businesses are structured and how they need to change mindsets and adjust to the new world that surrounds us all. The Influence Scorecard, builds on the Balanced Scorecard and similar business performance management approaches and is certainly something I want to get my head around so I can take this back into businesses that I work for. I highly recommend this read for ANYONE in marketing, communications and PR, it's simply a must read.The Business of Influence: Reframing Marketing and PR for the Digital Age Overview

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Watching YouTube: Extraordinary Videos by Ordinary People (Digital Futures) Review

Watching YouTube: Extraordinary Videos by Ordinary People (Digital Futures)
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Watching YouTube: Extraordinary Videos by Ordinary People (Digital Futures) ReviewIn the May 2010 edition of the Literary Review of Canada Geoff Pevere reviewed Watching YouTube: Extraordinary Videos by Ordinary People (University of Toronto Press). The following is a summary of the review with responses by the author, Michael Strangelove.
Pevere's review takes the sociological significance of YouTube seriously. Unlike more frivolous commentators, such as Andrew Keen, Pevere treats the subject of Watching YouTube - amateur videographers - with the respect that they often deserve. As to the author (myself), he rightly notes that my "palpable excitement over what is happening [on YouTube] is anchored to both a historical awareness of interactive YouTube's antecedents -- like home movies and analogue videotape -- and a weighty methodological rigour." A fine compliment that acknowledges the three years of research that went into the book and the 412 sources and 588 endnotes that make up its scholarly apparatus.
Pevere kindly acknowledges that I carefully avoid the often-seen error of proclaiming yet one more Internet revolution. I am "wary of making any over-revolutionary claims for YouTube" while also being "convinced that something sociologically significant has taken place." True enough. Why write a book about something that is of no consequence?
Having followed the Internet and related media theory for almost twenty years now, I made every effort in the text to make it clear that I am not cut from the same cloth of techno-utopians or technological determinists. The future of the `Tube and society itself remain unwritten and I have no interest in playing the role of a McLuhanist new media prophet. There is money to be made in selling silicon snake oil to a public that wants a clear picture of the digital networked future, but most of YouTube and its future is still drawn in grainy low-resolution images. While YouTube is of great significance, we do not yet fully understand the nature of its significance, its final state, or all of its probable consequences.
The reviewer notes that YouTube is "arguably the most pervasive medium for public dialogue since the rise of the democratic voting system" - an interesting analogy that compares the social significance of YouTube to the rise of democracy itself, which indeed may be the case given the intensely undemocratic character of the mass media of the 20th century. Yet the reviewer gets distracted by the entertainment value of YouTube and misses the main points about its social significance that I delineate in Watching YouTube, an issue to which we shall return shortly. Nonetheless, he acknowledges that:
"what is shaping up there [on YouTube], to the tune of billions of user-made, -generated and -traded home videos, is what may be the most spectacular manifestation so far of the digital technology-driven shift from what has been called the old read-only (RO) technology to the new read-write (RW) forms of media . . . there is more to this phenomenon than the billions of minutes of user-generated images that currently occupy so much of the content of the internet and the attention of its users: the very fact of this communications tsunami compels a complete rethink of so much media theory." Rethink indeed.
The bulk of our thinking about the audience's relationship to media in the twentieth century was restricted to the institutional character of content (produced by professionals) and the economic and structural character of the delivery system (privately owned, one-way commercial media):
"It was this closed-system model of media influence that gave rise to the once widespread criticism of the media as the mass hypnotist of public wants and desires, a hypodermic anaesthetic fired directly into the heart of a supine, powerless and oblivious body politic."
YouTube and amateur online videography more or less completely shatters the old coordinates of professionally-made, privately-owned, and broadcast-based that were used for close to a century to explain media, content, and audiences. But if the old media system was simply described as a hypodermic needle that injected meanings directly into a hapless audience (which it never really was, and they never really were), one might think I have drawn a straw man to describe the complex relationship that the 20th century's active audience of had with its old master, commercial media.
In Watching YouTube I draw a clear distinction between the active audience of mass media, and the hyper-active audience of online media. The analogue audience was active only as weakly-empowered interpreter of meanings (which were only shared in a local context) while the digital audience has significantly greater powers of production (which generate globally distributed online videos). YouTube, the Internet, and digital cameras have transformed the audience from a locally significant interpreter of commercial media to a globally influential producer of entirely new cultural products.
In the end, Pevere does exactly what a good reviewer should do - he gets to the heart of the matter and summarizes 80,000 words in one sentence:
"YouTube has given voices to those members of society most likely to be presumed disenfranchised by the old model of mass media influence, and the growing cacophony of formerly marginalized perspectives has inaugurated an unforeseen dilution of the mainstream media by alternative influences."
This is precisely Watching YouTube's main argument. Marginal voices are moving center-stage, and mainstream media's influence is being diluted.
It is unfortunate that Pereve, a film and movie critic, approaches the book as if it should have been a scholarly version of Siskel and Ebert. I explicitly state in the Introduction that Watching YouTube is not an interpretive tour of YouTube videos but a survey of its broader social patterns and significances.
Yet Pereve would have preferred a "discussion of the actual content of YouTube's user-generated videos -- testimonials, pop culture parodies, domestic spats, video blogs, funny pet spectacles." This is an odd criticism as I certainly do take the reader on a journey through wedding videos (White Trash Weddin - analyzed at length), pop culture parodies (the countless Downfall memes, analyzed in three different instances), domestic spats (Tricia Walsh Smith), video blogs (numerous examples), funny pet spectacles (The Engineers Guide to Cats) and much more, so his accusation that these are "cited more than probed" is quite misleading. A wide variety of videos are explored, probed, and explained and serve as examples that typify the broader social significance of amateur online videography.
While Pereve accuses me of failing to provide the reader with "an insider's perspective on the culture" this is precisely what one will find in Watching YouTube - an intimate exploration of YouTube's culture in the tradition of media ethnography. Consider the assessment of the book by Michael Wesch, renowned anthropologist of digital culture, "Strangelove provides a solid analysis of a wide variety of emerging YouTube genres, interactions, and communities." Heady praise from the man whose anthropological analysis of YouTube culture have attracted over twelve million viewers.
The reader of Watching YouTube will encounter my bride, my father and mother, my friends, my Barbie art, my students. They will `watch' or read about me shaving my head (à la Britney Spears melt down), faking a tantrum in class, and pondering the nasty feedback a video artist can get from the YouTube community. How much more `insider' can you get?
Along with in-depth treatment of famous videos such as Charlie Bit My Finger I also discuss numerous videos that will be entirely new to most readers so as to avoid going over well covered ground. Similarly the complaint that "numbers are cited endlessly as evidence of the network's size, influence and ubiquity" is hardly fair. Aside from barely two pages of statistics in the Introduction and a sprinkling of data throughout the text Pereve overstates the "cited endlessly" nature of my presentation of data. Indeed, given the modest historical significance of Watching YouTube as one of the first books to explore such a global phenomenon and the paucity of empirical research on YouTube, the reviewer might well have said that I bring solid empirical justification for taking the size, speed, and trajectory of amateur online videography seriously where such numbers are otherwise quite rarely encountered. Some people are just hard to please...
Aside from these minor complaints, Pereve pays Watching YouTube a great compliment when he suggests that the case made is "fascinating, pertinent [and] substantial":
"Essentially, Strangelove is arguing that YouTube may be subject to contradiction (it is, after all, a corporate entity that hosts millions of individual contributions), prone to reactionary unpleasantness (there is a lot of hate and stupidity on display), rife with advertising and hustle and filled with untold hours of vapid triviality, but that this might be the price paid for a truly democratic public forum in the post-digital world."
Unfortunately, in the end Pereve mistakenly reduces the significance of the thesis of Watching YouTube to its contradictions, "By eroding certain conceptual barriers once thought unbreachable, it [YouTube] may be demonstrating nothing quite so forcefully as the possibility of a future with vigorously thriving contradictions." But there is so much more to the text than the conclusion that YouTube is rife with contradictions.
A pity that Pereve did not highlight the other thesis of Watching YouTube - the quite probable nefarious impact of amateur online...Read more›Watching YouTube: Extraordinary Videos by Ordinary People (Digital Futures) Overview

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Viral Loop: From Facebook to Twitter, How Today's Smartest Businesses Grow Themselves Review

Viral Loop: From Facebook to Twitter, How Today's Smartest Businesses Grow Themselves
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Viral Loop: From Facebook to Twitter, How Today's Smartest Businesses Grow Themselves ReviewPenenberg deftly explores the viral growth of businesses through a few historical stages. Tupperware is a good early example, but the book really takes off when he delves into the dawn of the web, a period the author has a tremendous grasp on. He knows this history and the people who shaped it as well as anyone, and brings to it a shrewd analysis that carries through to the more current examples. Unlike too many other books in the category, it is extremely well-reported.
For someone who grew up alongside the Internet, reading the book gave me a richer understanding of the developments that brought us to the current stage. It's impossible not to notice that without a Web there is no Mosaic there is no Netscape there is no IE there is no Google there is no Myspace, Flickr, Facebook, Twitter, there is no whatever's next. Every one of those businesses grew in a strikingly similar way. Which means that the next ones will as well; a powerful lesson for anyone working in the digital space.
Viral Loop is a rare business/tech book that looks back lucidly at the past, is astonishingly relevant to what is happening TODAY, and won't seem the least bit dated in the coming years--if anything, I bet it'll seem prescient.Viral Loop: From Facebook to Twitter, How Today's Smartest Businesses Grow Themselves Overview

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The Power of Real-Time Social Media Marketing: How to Attract and Retain Customers and Grow the Bottom Line in the Globally Connected World Review

The Power of Real-Time Social Media Marketing: How to Attract and Retain Customers and Grow the Bottom Line in the Globally Connected World
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The Power of Real-Time Social Media Marketing: How to Attract and Retain Customers and Grow the Bottom Line in the Globally Connected World ReviewThis book was sent to me for free from a textbook company that I use. It is a very current primer on social media, why it is important and how it can change your business/organization. I have a feeling it will be dated in another year or so but right now it is a terrific book to read to build your social media knowledge base and understand how all types of organizations are leveraging social media. There are a bunch of case studies in the middle of the book that are interesting, especially the one on how the Red Cross used social media to raise money for the Haiti earthquake relief. I recommend it, especially if you are someone without a strong base knowledge of the topic.The Power of Real-Time Social Media Marketing: How to Attract and Retain Customers and Grow the Bottom Line in the Globally Connected World Overview

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