Showing posts with label organization. Show all posts
Showing posts with label organization. Show all posts

The Plugged-In Manager: Get in Tune with Your People, Technology, and Organization to Thrive Review

The Plugged-In Manager: Get in Tune with Your People, Technology, and Organization to Thrive
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The Plugged-In Manager: Get in Tune with Your People, Technology, and Organization to Thrive ReviewThe Plugged-In Manager is one of the most thought-provoking and *current* management books I've read in years. Terri Griffith's position as professor of management at Santa Clara University in Silicon Valley puts her in an ideal location to learn from and connect with some of the top management innovators in the world today.
There is nothing traditional about her worldview. Terri marries some of the core principles that define success in a world shaped by the Internet--transparency, sharing, collaboration, rapid prototyping--with a deliberate and repeatable approach that current and aspiring managers can use to ensure they make effective decisions in a rapidly-changing landscape.
A few particular strengths of this book: 1) it provides a set of well-designed, repeatable practices that will allow managers to quickly and easily begin to put theory into practice 2) it shares detailed, personal stories from managers at some of the most innovative organizations in the world, including Zappos, Nucor, IBM, Cisco, and Intuit 3) It includes a series of scenario-based assessment tools that will allow you to test how well your current approach matches that of the "plugged-in managers" she has researched. Quickly learn how far you've come (or how far you have to go).
If you are looking for ways to be a more effective manager in an Internet-enabled world, spending a few hours reading this book will be an excellent investment of your time.
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Six Degrees: The Science of a Connected Age Review

Six Degrees: The Science of a Connected Age
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Six Degrees: The Science of a Connected Age ReviewContrary to some recent remarks from an apparently aggrieved reader, I think Six Degrees is actually quite different from most books claiming to cover new and exciting scientific developments. Far from being self-aggrandizing, I found it's tone remarkably humble and generous to others. Watts, in fact, is the first person to call his subject the "new" science of networks, and goes to considerable lengths to acknowledge, even glorify, his intellectual predecessors. He doesn't mention every scientist who has made contributions: it's not meant to be a text book, thankfully.
Watts also has bigger fish to fry than simply the importance of networks in everything under the sun. His real message is that social reality has to be understood both in terms of the way people are connected and also the way they behave. So focusing on individual behavior to the exclusion of their interactions misses half the story, but so does just focusing on the interactions (as much of network theory has done). It's true that many of the ideas are quite old (and Watts again is the first to point this out), but the way they are put together is new, and that is what is so interesting about it.
The results are often quite deep and thought provoking, which means you have to actually read the book to understand what's in it, but Watts always comes up with an entertaining anecdote or analogy to make even the hardest concepts palatable and interesting. Overall, it's a great, fun read about a fascinating subject that really makes you think. And what more can you ask from a book?Six Degrees: The Science of a Connected Age Overview

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The Social Psychology of Organizations Review

The Social Psychology of Organizations
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The Social Psychology of Organizations ReviewI first read The Social Psychology of Oganizations, by Katz & Kahn, in Spring 1973, as a required reading for Organization Theories Core Course at New York University, Wagner Graduate School Of Public Administration. Based upon my readings and use of this text book for both academic and later business research, I strongly believe that this structurally detailed, powerful and insightful book is a required core, basic studies reading for High School, College, University, Graduate Students and Post Graduate Studies.
The Key Stone to this book is the concept of the Ying, Yang, the polarized interaction,interrelationship(s) of both the Formal and the Informal Organizations within both Public and Private Economy Sector Organizations.
"The formal Goals of the Formal Organization are not necessarily those of the Informal Organization and vice a versa."
This landmark research work by Katz & Kahan, greatly enhances, sensitizes and helps the reader to conceptually organize, catalogue organizations and individuals by both types of organizational hierarchy and types of individuals' characterietics, so that we may more easily deal with both Formal and Informal Organizations and Individuals in a smoother, more rational, less emotional manner.
I teach an Executive Project Managment course in both the Public and Private sectors of the Economy. When teaching Project Management to the US Department of Defense, the US Navy, NAVSEA, I have always recommended the supplemental research use of The Social Psychology of Organizations by Daniel Kats, Robert Louis Kahn, as I do when teaching and consulting within the private sector of the economy.
Katz & Kahan's, The Social Psychology of Organizations, provides the reader with a rich, detailed, structured framework,indeed a structured compartmentalized baseline, against which we can compare multiple types of diversified organizations and multiple types of diversified individuals, as we meet them throughout the lifetime course our public and private lives.
Since a corporation is indeed a Formal Organization, and the corporation is a "Living Entity", then this work allows the reader to understand the diversified (sometimes disfunctional) personalities of the Formal Organization vs. the Informal Organization, corporate culture as they relate to us as the individual having to work and live wihtin their corporate contexts, paramaters and according to their unique set of corporate cultural rules and their respective formal and informal regulations.
From a Psychological perspective, The Social Psychology of Organizations by Katz & Kahan, both fore-warns and fore-arms individuals vis a vis their interactions and inter-relationships with, within large corporations, large social structures and one on one with individuals.
What a true treasure-trove of organizational knowledge, behavior, insights this organizational research really is. This is a timeless piece of organizational research work, as relevent today in 2002, as it was in 1968, 1973 and will be in 2013 and on.
Thank you for the opportunity to review thie fine piece of work.The Social Psychology of Organizations Overview

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Hidden Assets: Harnessing the Power of Informal Networks Review

Hidden Assets: Harnessing the Power of Informal Networks
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Hidden Assets: Harnessing the Power of Informal Networks ReviewThe author's previous book Unleashing Intellectual Capital was concerned with the working conditions required to stimulate maximum development of intellectual capital. This book expands the same general theme to wider aspects of the effectiveness of organizations.
The main thesis is important. It is also fairly simple and a variation on the theme of several other authors:
* humans have an ability to self-organize in small groups around shared tasks: this ability is very deep-seated, being derived from our ancient hunter-gatherer past;
* historically more recent developments have led to hierarchical arrangements for carrying out tasks and these arrangements have tended to ignore or even actively discourage the capacity for self-organization;
* with the rise of the knowledge economy and recognition of complexity theory as a better descriptor of human affairs than previous more deterministic and linear theories, self-organization is increasingly evidently a more effective means of achieving results than top-down command-and-control in many (even most) situations;
* we therefore need to find forms of organization and of leadership that support and encourage self-organization.
The author suggests approaches, based on examples of organizations (particularly W.L. Gore and Associates) that use these principles successfully.
As mentioned above, variants on this general thesis are attracting attention from a number of other authors, notably Dee Hock: Birth of the Chaordic Age and Lewin and Regine: The Soul at Work.
Ehin goes into substantial detail to explore the various innate drives in humans, show how they interact and explore how the tensions between different drives (such as the drive for cooperative self-organization and the drive for power) play out. My reaction is that the discussion is interesting and useful but that, if you accept the importance and value of self-organization - as I do - it is not necessary to follow these arguments in detail, although it is important to note the implications that the author draws out of his arguments.
The more important practical issue is "how do we get best use of these 'hidden assets' under different organizational circumstances and how far is the currently dominant hierarchical form of organization necessarily hostile to harnessing these 'hidden assets'?"
This can be broken into two rather different questions which raise substantially different issues:
1. How to build an organization from new (or from small and flexible beginnings) that makes best use of these human characteristics and capacities.
2. How to adjust procedures and attitudes within established hierarchical organizations, such as to gain maximum benefits from self-organization.
Unfortunately, the author does not make a clear distinction between these two situations and much of his argument is implicitly more directed to the first than the second situation. Arguably, the second situation is more important and offers the greater challenges.
In this context, two of the factors influencing access to self-organization that he does discuss are style of leadership and (briefly) physical layout (For more on this interesting and important issue, see Turner: New Workspace, New Culture). Both are important as facilitators or serious inhibitors of self-organization.Hidden Assets: Harnessing the Power of Informal Networks Overview

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Linked: The New Science of Networks Review

Linked: The New Science of Networks
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Linked: The New Science of Networks ReviewUpdated 28 Dec 07 to add links.
I have mixed feelings about this book. On the one hand, it is coherent, thoughtful, and tells a story about the emerging science of networks that anyone, who can read, can understand. This is a non-trivial accomplishment, so 4 stars.
However, the book is also--being brilliantly designed to be understood by the lowest common denominator, an undergraduate--somewhat shallow and empty.... especially when compared with Stephen Wolfram's "A New Kind of Science", 1197 pages not counting the index, which is at the other extreme.
Although there are good notes, there is no bibliography, and the author fails to use network methodology to illustrate and document the emerging literature on networks--called citation analysis, this would have been a superb appendix to the book that would have taken it up a notch in utility.
Among the key points that the author discusses and which certainly make the book worth buying and reading, my above reservations not-with-standing:
1) Reductionism has driven 20th century science (and one might add, all other knowledge), with the result being that we have experts who know more and more about less and less--and )as CIA and FBI recently found)while leaving us devoid of generalists and multi-disciplinary artists and scientists who can "connect the dots" across these fragmented foci.
2) Contrary to the prevailing wisdom about networks being equally distributed and thus largely invulnerable to catastrophic meltdown, the author does a fine job of documenting the importance of selected "hubs", so important that their removal ultimately breaks the network down into isolated pieces. The functionality of the network, its strength, is also its weakness--vulnerability to deliberate attack against the hubs (the author does not mention the Internet domain directories except in passing while discussing a table error, but MAYEAST and MAYWEST would be two obvious directory hubs that could be better protected through replication).
3) The author inadvertently makes a vital contribution to our understanding of how to defend America against terrorism--discussing why no single authority can close down the Internet by fiat, he notes "The underlying network has become so distributed, decentralized and locally guarded that even such an ordinary task as getting a central map of it has become virtually impossible." LOCALLY GUARDED--this is the key phrase. Federalizing counter-terrorism, and using federal agents and computers at the state and local levels, will not be effective against terrorists in civilian guise within the homeland--only a complete extension of counterintelligence and counterterrorism methods to the state & local level--teaching them to fish for terrorists, rather than trying to catch the terrorists with federal trawlers, is the way to go.
4) The author flirts with what is known as nomadic computing, making the point that nodes built around individual people are becoming as important--some would say more important--in a networked economy than nodes built around static organizations. There is a useful general discussion of how "fitness" in a networked economy is a combination of speed and scalability as well as diversity of linkages. As a general rule, as the FBI found (and also CIA, INS, and the State Department), systems with a single hub resistant to initiative from the field offices will tend to be slow and ineffective.
Missing from this populist overview is a discussion of the vital importance of geospatial information. While the author helpfully notes the Earth is increasingly covered by an electronic "skin" with millions of measuring devices, with experts predicting that by 2010 there will "around 10,000 telemetric devices for each human on the planet" (one suspects this refers only to privileged humans, not the billions of dispossessed that lack telephones, never mind computers), he does not take the next essential step, which is to note that in the absence of an XML-GEO standard and a global push to associate geospatial as well as temporal tags with all data, much of what we collect will, like the trillions of bits we have collected with secret satellites, never get processed in a meaningful manner.
This is a helpful book that will be of value to the general reader at the elementary (adult) level.
See also:
The Tao of Democracy: Using Co-Intelligence to Create a World That Works for All
Group Genius: The Creative Power of Collaboration
Collective Intelligence: Mankind's Emerging World in Cyberspace
Global Brain: The Evolution of Mass Mind from the Big Bang to the 21st Century
One from Many: VISA and the Rise of Chaordic Organization
The Wealth of Networks: How Social Production Transforms Markets and Freedom
World Brain (Essay Index Reprint Series)
The Wisdom of Crowds
An Army of Davids: How Markets and Technology Empower Ordinary People to Beat Big Media, Big Government, and Other GoliathsLinked: The New Science of Networks Overview

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