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Appreciative Inquiry and Knowledge Management: A Social Constructionist Perspective (New Horizons in Management Series) ReviewA Focus on Strengths and Success of People and OrganizationsThis book is an absolutely a must read - not only for those who have an interest in Knowledge Management but for anyone wants to be successful in leading people and transforming organizations.
To me this book is about moving people and organizations forward based on an amazing analysis of what is working best and to examine what is contributing to that level of excellence and move it through the entire organization.
One of my favorite quotes from the book reads:
"It is said that in the Babemba tribe of South Africa, when a person acts criminally or irresponsibly, he is placed in the center of the village, all by himself. The men, women, and children in the village gather in a large circle around the accused. Everyone, including the tribal elders and peers, is encouraged to share stories of the accused where he did something positive and exemplary. His good deeds, strengths, and kindness are brought to focus intentionally during the sharing. The tribal ceremony ends when everyone has exhausted the positive feedback she or he can muster about the person in the center. In the end the person is welcomed back to the community through celebratory rituals. (Walker, 2001)."
Appreciative Inquiry. What a novel approach to learning and discovering individual and organizational strengths. Unfortunately, my personal growth and development, for the most part, was focused on learning from my mistakes and failures. Given my relative success, I would have to say that was not such a bad thing.
But having read and implemented with great success the teaching of Tojo Thatchernkery and Dilpreet Chowdhry, co-authors of "Appreciative Inquiry and Knowledge Management, A Social constructionist Perspective", there is absolutely a better way to evaluate and transform people and organizations. I have achieved great success putting their teachings into reality.
Thatchernkery and Dilpreet, present a structured yet simple appreciative inquiry process. They ask the reader to focus on the most important asset of any organization - its people and their social interaction in accomplishing the goals and mission of the organization. At the corner stone of any organizations continued success is the continuous successful sharing of information. In addition, and actually more critical to an organizations success, is how information is converted to knowledge and how this knowledge is gained and utilized by its workforce.
Tojo and Dilpreet's Appreciative Knowledge of Sharing - ASK Steps forces one to explore the positive cultural aspects of an organization as it relates to how information is shared, gained, stored and converted to knowledge and used to affectively and successfully contribute to any organization.
What I get from Babemba Tribe quote.. is that learning for an individual and an organization lies in part, ... not with the negatives mishaps one will experience in life... but lies in the good deeds, strengths and kindness that are appreciated by people and their community and are therefore are easily transferred among people.
Appreciative Inquiry and Knowledge Management: A Social Constructionist Perspective (New Horizons in Management Series) Overview
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